Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

1. Information We Collect

We collect information you provide directly to us when you:

  • Create an account or place an order
  • Subscribe to our newsletter
  • Contact us for support
  • Participate in promotions or surveys

This information may include your name, email address, phone number, shipping address, and payment details.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to your inquiries and provide customer support
  • Send promotional communications (with your consent)
  • Improve our products and services
  • Prevent fraud and ensure security

3. Information Sharing

We may share your information with:

  • Payment Processors: Safepay and other payment providers to process transactions securely
  • Shipping Partners: Courier services (TCS, Leopards, etc.) to deliver your orders
  • Service Providers: Third parties who assist in operating our website and services

We do not sell your personal information to third parties.

4. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.

5. Data Security

We implement industry-standard security measures to protect your personal information. All payment transactions are encrypted using SSL technology. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Herba Pakistan

Email: info@herbapakistan.com

Phone: +92 336 7473264

Address: Lahore, Pakistan

Last updated: January 2026